Puzzle pieces
Articles August 2020
COVID-19 Brief: Novel collaborations emerge amid the pandemic
While long-term effects of the pandemic remain hazy, it seems clear that carriers are turning to collaborations to adapt more rapidly and effectively to unprecedented disruptions, and these insurers seem better likely to translate short-term responses to COVID-19 into s... Read More
Woman applying disinfectant at workstation
Videos August 2020
Long-Term and Indirect Impacts of the COVID-19 Pandemic

Curious about ˿ƵAPP's research?   Contact us to learn more. 

This video was developed in conjunction with actuv...

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Images of multiple currencies with figures wearing masks
Articles August 2020
Five Practical Strategies to Mitigate the Impact of COVID-19 on Lapse Rates
COVID-19 has caused significant economic and financial hardship around the world, and policyholders seeking to shore up finances may consider letting insurance coverage lapse. ˿ƵAPP's Othmane Akesbi shares five practical strategies to mitigate the impact, both now and int... Read More
Global Underwriting Manual - Superimposed metrics over cityscape
Research and White Papers August 2020
˿ƵAPP Global Life and Health Underwriting Survey: Entering the “New Normal”
Life and Health Insurance Underwriting is entering a “new normal”.
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Articles August 2020
Positioning for the "New Normal" : ˿ƵAPP's Global Life and Health Underwriting Survey

That was the chief finding from a wide-ranging ˿ƵAPP survey from 2019, and the impact of COVID-19 seems likely to only reinforce these trends. Now, more than ever, consumers are demanding modernization, and those insurers demonstrate greater technical agility, inc...

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Gesturing at computer
Articles August 2020
Six Steps to Insurance Claims Fraud Detection
This article is Part IV, the final, in a series that addresses fraud prevention during the coronavirus pandemic by following the life cycle of an insurance policy – from  a... Read More
Articles August 2020
COVID-19 Brief: Survey shows consumer perceptions of insurers improving in Asia during pandemic
˿ƵAPP conducted a survey in June 2020 across eight markets in the Asia region to learn more about consumers’ perception of the insurance industry’s response to the novel coronavirus crisis so far. Neill Muller and Fang Zhong reveal what the results mean for insurers movin... Read More
Articles August 2020
Cultivating an Underwriter’s Competency

Part I in a series of articles on developing underwriting thought processes, this first installment takes an academic approach to understanding how underwriters’ decision-making changes with experience. The authors further consider the implications for training young...

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Asian woman, masked, displaying exhaustion
Articles August 2020
Global Claims Views: COVID-19/SARS-CoV-2 and the Impact on Disability - A Focus on Fatigue

Post-viral syndrome? While the long-term consequences of COVID-19 are yet to be determined, previously healthy individuals are reporting persistent and chronic fatigue after recovering from the virus. Dr. Paul Davis shares researchers' developing understanding of a w...

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Graphic of map with ticker
Articles August 2020
COVID-19 Brief: An insurer's guide to selecting infection fatality rates for making projections
How do you determine the right infection fatality rate (IFR) when territory-specific data isn't available for a particular projection? ˿ƵAPP's Global Data and Analytics team provides an overview of different types of IFRs, calculation methods, and considerations for (re)i... Read More
Articles August 2020
Get the Facts about Group Disability Claims Appeals
Get the facts about group disability claims appeals from a first-ever survey of common practices and challenges. Read More
The Power of Dynamic Requirements Gathering: Yield Sign
Articles August 2020
Learning to Unlearn: The Power of Dynamic Requirements Gathering

A pandemic presents a perfect moment to rethink old premises, to unlearn established practices, and to ask unexpected questions. For example, why not perform an additional risk assessment upfront – before ordering evidence – to determine if the outcome is likely to j...

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Visual of forensic accounting auditor at work
Articles July 2020
Sweat the Small Stuff: Preventing Insurance Fraud during Policy Administration

˿ƵAPP's Bob Gooderl and Alex Bunte provide practical guidance on how insurers can prevent fraud in policy administration in today's changing and uncertain environment. The COVID-19 pandemic has not only complicated many basic aspects of policy administration, but it ha...

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Ballet player in the distance
Articles July 2020
COVID-19 Brief: Is the novel coronavirus pandemic a black swan? Considerations for insurers
The Black Swan, a book by Nassim Nicholas Taleb, suggests that it is difficult to know both the probability and size of extreme events, and explains how an event can become a black swan. Is the COVID-19 crisis one? While multiple warnings and relative histroic importanc... Read More
2D fetal ultrasound
Articles July 2020
The Impact of COVID-19 on Pregnancy and Childbirth
Since the start of the pandemic, the effects of COVID-19 on expectant mothers have been unclear, yet worrisome. ˿ƵAPP's Dr. Nutan Wane reviews the latest research on its impact on pregnancy and childbirth. Read More
Virus and COVID-19 and vaccine collage
Articles July 2020
What can insurers learn about COVID-19 risk factors from OpenSAFELY, the largest cohort study to date?
What factors are associated with risk of death from COVID-19? What does this mean for insurers? ˿ƵAPP's Anna Currie and John Ng provide an analysis of the recent OpenSAFELY study, the largest conducted to date by any country on COVID-19.  Read More
Hospital patient in an ICU unit
Articles July 2020
COVID-19 Brief: A case study comparison of in-hospital mortality rates in England and Italy
˿ƵAPP's Data Insights team presents three different ways to visualize COVID-19 mortality rates for Italy and England in a hospital setting. Exploring data from countries that started to experience the pandemic sooner may help inform how mortality may develop in other coun... Read More
Smokestacks and vapor
Articles July 2020
How Does Air Pollution Exposure Impact COVID-19 Mortality?
Do high levels of air pollution contribute to increased risk of severe illness and death in patients with COVID-19? ˿ƵAPP's Hilary Henly explains what ambient air pollution means for COVID-19 infection and death rates. Read More
Age and gender dominos being stopped from falling
Research and White Papers July 2020
COVID-19 Mortality Rates by Age and Gender: Why Is the Disease Killing More Men than Women?

COVID-19 appears to be much more fatal for men. ˿ƵAPP's Global Data and Analytics team analyzed the data across age groups and multiple countries to gain a clearer understanding of the relationship between age, sex, and COVID-19 mortality.

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Articles July 2020
Alzheimer’s Disease: Epidemiology, Risks, and Testing
Could air pollution contribute to the risk of developing Alzheimer’s disease? Can mental stimulation and social connection protect against the cognitive decline? ˿ƵAPP's Hilary Henly explores lifestyle and environmental risk factors, explores genetic insights and testing ... Read More