Doctor conducts Telemedicine consultation
Articles June 2020
Delivery and Disruption Amid COVID-19: A Health Claims Update

As the COVID-19 pandemic continues to spread worldwide, we are seeing healthcare delivery disrupted in unprecedented ways as public health authorities implement measures to limit close contact, movement, and travel. ˿ƵAPP's Dr. Steve Woh surveys the landscape, from&nbs...

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Articles June 2020
Global Claims Views: Claims Adjudication in the Age of COVID-19
Could claims evolution be the right response to today's revolutionary change? ˿ƵAPP's Marilda Kotze identifies three simultaneous evolutions – across regulation, evidence gathering, and client engagement – that insurers should consider. 

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Lung cancer MRI examination
Articles June 2020
COVID-19 and Cancer: A Particularly Troublesome Combination

Does the COVID-19 pandemic represent the perfect storm for cancer patients? Not only are many sufferers at increased risk of severe consequences from the virus, but the spread of COVID-19 has also reduced access to screening and care, observes ˿ƵAPP's Hilary Henly. She...

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Individual with credit card and devices making purchase
Articles June 2020
COVID-19 Brief: Can digital solutions function without a human touch?

At a recent EMEA webinar, “Changing Consumer Behavior and Digital Distribution in the COVID-19 World,” Jonathan Hughes and Anthony Miller presented insights about how consumers’ behavior is evolving amid COVID-19 in the short and long term: What are their major conce...

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thrombosis graphic representation
Articles June 2020
COVID-19 Brief: Coagulation abnormalities – what do we know and why is this relevant?
Why do some COVID-19 patients experience critically low blood-oxygen readings? Why has mechanical ventilation been of varying benefit? ˿ƵAPP's Heather Lund explores these and other pertinent questions surrounding COVID-19-associated coagulation abnormalities. Insights sha... Read More
Waves of infection represented in face masks
Articles June 2020
COVID-19 Brief: Pandemic waves and COVID-19 – could this be the end of the beginning?

˿ƵAPP's Dr. John Lefebre draws on the words of Sir Winston Churchill when contemplating the likelihood of a second wave of COVID-19: “This is not the end. It is not even the beginning of the end. But it is, perhaps the end of the beginning”. What should insurers know?&...

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Baseball mound and behavioral science
Articles June 2020
Designing for Heroes and Homers: Are Digital Behavior Change Products Really Responding to Consumer Needs?

Digital health behavior change applications are abundant, but low engagement statistics suggest they often don’t meaningfully respond to consumers’ motivations. It's easy for designers to see users’ long-term health needs while staying blind to the short-term motivat...

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Articles June 2020
COVID-19 and Mental Health Claims: A Guide for Claims Case Managers
No one has been untouched by COVID-19. Forced isolation and fear of infection can leave profound social — and psychological — scars. ˿ƵAPP's Dr. Newman Harris explores the social and emotional dislocations caused by the pandemic and offers practical considerations for cla... Read More
COVID-19 testing at drive through lab with swabs
Articles June 2020
COVID-19 Brief: SARS-CoV-2 / COVID-19 testing – the essentials

As broad-based community testing for COVID-19 grows, understanding and interpreting results will be essential, yet many still struggle to distinguish between test types. ˿ƵAPP offers a guide and has updated its 

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Lab worker extracting stem cells from storage
Publications June 2020
ReFlections Volume 50, June 2020
Explore developments head and neck cancers, stem cell transplantation, candida auris and more.
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Sherlock Holmes in costume
Articles May 2020
Smoking: a 100-Year Story That Doesn’t End Here
History exposes how disingenuous marketing and fake research can mislead the public for decades. ˿ƵAPP's Imran Lorgat explores the history of tobacco marketing and offers lessons for life and health insurers.  

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Lightbulb with graduation cap
Articles May 2020
Opinion: What I Wish I Knew Then
In January of 2020, new graduates could look forward to a thriving job market; Then came COVID-19. Today, the global economy and job market are hardly recognizable, yet the insurance industry still needs bright and energetic professionals, perhaps now more than ever. RG... Read More
View of a binoculars showing vision
Videos May 2020
COVID-19 Brief: Insurance industry’s success in overcoming the pandemic is a matter of trust

In this recording of the International Insurance Society (IIS) webinar “

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Videos May 2020
COVID-19 Brief: Go wide, go small, and go with the flow

Insurers are striving to better understand COVID-19-related mortality experience across age, underlying chronic health conditions, and gender – and yet finding and analyzing credible data has proven to be a daunting task.  

In this recording of ...

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Covid molecules illustration
Videos May 2020
COVID-19 Brief: What will it take to bring an end to the pandemic?
In this recording of the recent International Insurance Society (IIS) webinar
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Articles May 2020
Has COVID-19 awakened the public’s need for life insurance?

As the COVID-19 pandemic began to sweep across the world, reports of "panic buying" life insurance appeared in the media. ˿ƵAPP's Matt Battersby reviews the available data in Insurance Thought Leadership to determine i...

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Data interspersed over businessworker
Videos May 2020
The Importance of Developing a Data Strategy

Curious about ˿ƵAPP's research?   Contact us to learn more. 

This video was developed in conjunction with actuview, ...

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Collage of DNA and a COVID-19 test and a lab
Articles May 2020
Looking Toward the COVID-19 Medical Underwriting Evidence
The emerging data on COVID-19 is incomplete and often contradictory, yet a growing body of evidence suggests comorbidities have a strong influence on risk stratification, both from the perspective of disease development, as well as early perspectives of long-term compli... Read More
Videos May 2020
The COVID-19 Pandemic: Insights and Implications for Insurers
Three leaders from ˿ƵAPP share their views from different, yet integrated, perspectives to help insurers make sense of the evolving global pandemic. Read More
Long noise suggests insurance fraud
Articles May 2020
Life Insurance Application Fraud in the Wake of COVID-19

˿ƵAPP's Alan Hobbs explores how COVID-19 has created “little cheating” opportunities in the insurance application process that can eventually lead to a large economic impact for insurers. 

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